Privacy Policy

Last Updated: 10.06.2026

Welcome to Pop Drip ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://popdrip.in/] and purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely through third-party payment providers)

• Order history

• Any information you voluntarily provide to us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data

• Pages visited and time spent on the website

• Referral source

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Respond to inquiries and requests

• Prevent fraud and unauthorized transactions

• Send promotional emails, newsletters, and marketing communications (where permitted by law)

• Comply with legal obligations

3. Payment Information

Payments are processed through secure third-party payment gateways. We do not store your complete payment card details on our servers. Payment information is handled according to the privacy policies and security standards of the payment service providers.

4. Sharing of Information

We may share your information with:

• Payment processing providers

• Shipping and logistics partners

• Website hosting and technology service providers

• Marketing and analytics service providers

• Government authorities or law enforcement when required by law

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send promotional emails, offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Maintain business records

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

POP DRIP
Email: reach@popdrip.in
Phone: 9871957514
Address: C-37/38, Street 10, Chattarpur Enclave Phase 2, New Delhi-110074

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Return & Refund Policy

Last Updated: 10.06.2026

Thank you for shopping with Pop Drip. We take pride in delivering high-quality products and ensuring customer satisfaction. Please read this Return & Refund Policy carefully before making a purchase from our website.

1. Return Eligibility

We accept returns and refunds only in the following situations:

• You receive a damaged product.

• You receive a defective product.

• You receive an incorrect item different from what you ordered.

To be eligible for a return, you must:

• Submit your return request within 48 hours of receiving the product.

• Provide clear photographs of the product, packaging, and shipping label.

• Ensure the item is unused, unwashed, and in its original condition with all tags attached.

2. Non-Returnable and Non-Refundable Items

Returns, exchanges, or refunds will not be accepted for:

• Incorrect size selection by the customer.

• Change of mind after purchase.

• Products that have been worn, washed, damaged, or altered after delivery.

• Products returned without original tags or packaging.

• Limited edition, exclusive, made-to-order, or customized products.

• Minor variations in color, print placement, or appearance caused by screen display settings.

3. Return Request Process

To request a return, please contact us at:

Email: reach@popdrip.in

Please include:

• Order Number

• Full Name

• Contact Number

• Reason for Return

• Clear photographs showing the issue

Our team will review your request and respond within 2–5 business days.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.

Once the issue is verified, we may, at our sole discretion:

• Replace the product, or

• Issue a refund to the original payment method, or

• Provide store credit of equivalent value.

5. Refund Process

If your refund request is approved:

• Refunds will be issued to the original payment method used during purchase.

• Refund processing may take 5–10 business days depending on your bank, payment provider, UPI service, or card issuer.

• Original shipping charges, COD charges, convenience fees, and payment gateway charges are generally non-refundable unless the error was caused by Pop Drip.

6. Exchange Policy

We currently do not guarantee exchanges for size, color, or design preferences.

In exceptional cases, exchanges may be approved solely at the discretion of Pop Drip and subject to product availability.

7. Order Cancellation

Orders may be cancelled only before they are processed or shipped.

Once an order has been shipped, it cannot be cancelled.

To request an order cancellation, please contact us immediately at:

Email: reach@popdrip.in
Phone: 9871957514

8. Return Shipping

For approved returns involving damaged, defective, or incorrect products, Pop Drip may arrange return pickup or cover the return shipping costs.

Customers must not return products without receiving prior approval from our support team.

9. Refund Rejections

Refunds and returns may be denied if:

• The request is submitted after the permitted reporting period.

• The product has been used, washed, or altered.

• Required photographs or proof of purchase are not provided.

• The product is found not to be defective, damaged, or incorrect after inspection.

10. Contact Information

For any questions regarding returns, refunds, exchanges, or cancellations, please contact:

POP DRIP
Website: https://popdrip.in/
Email: reach@popdrip.in
Phone: 9871957514
Address: C-37/38, Street 10, Chattarpur Enclave Phase 2, New Delhi – 110074

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.

Shipping Policy

Last Updated: 10.06.2026

Thank you for shopping with Pop Drip. This Shipping Policy outlines our shipping procedures, delivery timelines, and related terms for orders placed through our website.

1. Order Processing

All orders are processed after successful payment confirmation.

• Orders are typically processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During product launches, sales, promotions, or peak seasons, processing times may be longer than usual.

Once your order has been shipped, you will receive a confirmation email and/or SMS containing tracking details, where applicable.

2. Shipping Coverage

We currently ship across India.

At this time, international shipping may not be available unless specifically mentioned on our website.

3. Delivery Timeline

Estimated delivery timelines are as follows:

• Metro Cities: 3–7 business days

• Non-Metro Cities and Towns: 5–10 business days

• Remote Areas: 7–14 business days

Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, transportation disruptions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

From time to time, Pop Drip may offer free shipping promotions, which will be clearly communicated on the website.

5. Order Tracking

Once your order is dispatched, tracking details will be provided via email, SMS, or WhatsApp, depending on the contact information provided during checkout.

Customers are responsible for ensuring that their shipping address and contact information are accurate and complete.

6. Delivery Attempts

Our delivery partners may make multiple delivery attempts.

If a package is returned to us due to:

• Incorrect address provided by the customer,

• Customer unavailability,

• Refusal to accept delivery, or

• Failure to receive the package after multiple delivery attempts,

additional shipping charges may apply for re-shipment.

7. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframes, Pop Drip is not responsible for delays caused by:

• Courier or logistics providers,

• Natural disasters,

• Government restrictions,

• Strikes or labor disruptions,

• Public holidays,

• Weather conditions,

• Other events beyond our reasonable control.

Such delays shall not automatically qualify for refunds or cancellations.

8. Damaged Packages

If your package appears damaged at the time of delivery, please:

• Take clear photographs of the package and product.

• Contact us within 48 hours of delivery.

• Include your order number and photographs when reporting the issue.

Failure to report shipping damage within the specified period may affect our ability to process claims.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Pop Drip shall not be liable for delays, losses, or failed deliveries resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

10. Lost Shipments

If your order appears lost in transit, please contact us at reach@popdrip.in.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution. Resolution timelines may vary depending on the courier partner's investigation process.

11. Contact Us

For any shipping-related questions or concerns, please contact:

POP DRIP
Website: https://popdrip.in/
Email: reach@popdrip.in
Phone: 9871957514
Address: C-37/38, Street 10, Chattarpur Enclave Phase 2, New Delhi – 110074

By placing an order through our website, you acknowledge and agree to this Shipping Policy.

Terms & Conditions

Last Updated: 10.06.2026

Welcome to Pop Drip. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services available at https://popdrip.in/.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Us

POP DRIP
Website: https://popdrip.in/
Email: reach@popdrip.in
Phone: 9871957514
Address: C-37/38, Street 10, Chattarpur Enclave Phase 2, New Delhi – 110074

2. Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years of age, or

• You are using the website under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into a binding agreement.

3. Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate.

However, we reserve the right to:

• Correct any errors, inaccuracies, or omissions.

• Modify product information without prior notice.

• Change pricing at any time.

• Discontinue products without notice.

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

4. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase a product.

We reserve the right to:

• Accept or reject any order at our discretion.

• Cancel orders suspected of fraud, unauthorized activity, or misuse.

• Refuse service to anyone for any lawful reason.

An order is considered accepted only after it has been processed and confirmed by Pop Drip.

5. Payment

Payments must be completed using the payment methods available on the website.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method.

• The information provided is accurate and complete.

Pop Drip does not store complete payment card information. Payments are processed through secure third-party payment gateways.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed. Delays caused by courier partners or circumstances beyond our control shall not make Pop Drip liable for any damages or losses.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please review the policy before making a purchase.

8. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Brand names

• Product designs

• Graphics

• Images

• Artwork

• Videos

• Text

• Website design and layout

is the exclusive property of Pop Drip or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, sell, or exploit any content without prior written permission from Pop Drip.

9. User Conduct

You agree not to:

• Use the website for any unlawful purpose.

• Interfere with the website's operation or security.

• Attempt unauthorized access to any portion of the website.

• Upload or transmit malicious software, viruses, or harmful code.

• Engage in fraudulent activities.

Violation of these Terms may result in suspension or termination of access to our website.

10. Accuracy of Information

While we strive to keep all information current and accurate, we do not warrant that:

• Product descriptions are error-free.

• Website content is complete or current at all times.

• The website will always be available without interruption.

Your use of the website is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Pop Drip shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use the website,

• Delayed deliveries,

• Product unavailability,

• Technical interruptions,

• Unauthorized access to user data.

Our total liability in relation to any order shall not exceed the amount paid by the customer for that order.

12. Third-Party Services and Links

Our website may contain links to third-party websites or services.

Pop Drip is not responsible for the content, policies, practices, or availability of third-party websites. Accessing such websites is at your own risk.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Force Majeure

Pop Drip shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters,

• Floods,

• Fires,

• Government actions,

• Strikes,

• Transportation disruptions,

• Internet outages,

• Pandemics,

• Acts of war.

15. Modifications to These Terms

We reserve the right to modify these Terms at any time without prior notice.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms, the website, or any transaction with Pop Drip shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

POP DRIP
Website: https://popdrip.in/
Email: reach@popdrip.in
Phone: 9871957514
Address: C-37/38, Street 10, Chattarpur Enclave Phase 2, New Delhi – 110074

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.